Terms & conditions

About the service

Bluum Technologies Group, Inc. (“Bluum”) provides operational tools for maternal wellness studios, including scheduling, family administration, program credits, attendance, and payment records. Studios provide the appointments, classes, and programs; Bluum does not provide care.

This draft does not replace a signed pilot or service agreement. Creating an account does not itself purchase a paid subscription.

Accounts and access

Accounts are intended for adult family members and authorized studio staff. Provide accurate account information, protect sign-in credentials, and use only accounts and studio records you are authorized to access.

Studio owners are responsible for staff invitations, access roles, and keeping access current when staff leave. Family access is provided through the relevant studio.

Appropriate use

Use Bluum for lawful studio operations. Do not access another studio’s records, interfere with the service, upload malicious content, send unsolicited messages, or attempt to bypass access or payment controls.

The product is not an electronic medical record, diagnostic tool, or emergency service. Do not enter medical histories, symptoms, diagnoses, prescriptions, insurance claims, or other clinical notes. Demo environments must use fictional data. Bluum does not claim HIPAA compliance.

Bookings, programs, and family payments

The studio sets its service prices, program terms, availability, and cancellation rules. Review those terms before booking. Reserved credits may be used, returned, or forfeited based on attendance and the studio’s cancellation cutoff.

Questions about care, missed visits, program refunds, or charges for studio services should go to the studio. Recording an offline payment in Bluum does not process that payment.

Bluum subscriptions and add-ons

Any paid subscription must be confirmed separately, including its price, billing frequency, applicable fees, and cancellation terms. Published launch and pilot pricing describes the proposed offering; a signed agreement or confirmed subscription determines your purchase.

The current Stripe integration uses test mode and does not collect real money. Test-mode SMS subscription activation may create a prorated test invoice for the remainder of the existing Core billing period. Disabling SMS access in platform administration does not cancel its recurring subscription item.

Live processing, final processing rates, and live SMS availability are not included merely by enabling an add-on. Family payments to a studio are separate from the studio’s subscription to Bluum.

Communications

Studios are responsible for the content and purpose of messages and for obtaining appropriate permission. Families can manage transactional and marketing preferences separately in the portal. A marketing selection is not permission to disregard a transactional opt-out or a carrier STOP block.

Current SMS demonstrations use a simulated test carrier. Marketing delivery is not available. Do not use Bluum messaging for emergencies or time-critical care.

Your information and content

You retain your rights in information you provide. Bluum needs permission to host and process that information to operate the features you use. Only provide information you are authorized to share.

Read the Privacy policy for data handling and the Cookie policy for browser storage. Studio access controls do not replace the studio’s responsibility to handle family information appropriately.

Pilot availability and changes

Pilot features may change or be unavailable during maintenance or testing. Do not rely on the pilot as your only record of business activity. Access may need to be restricted to address unauthorized use, security incidents, or the end of a pilot agreement.

Nothing in this draft excludes rights or remedies that cannot lawfully be excluded. Governing law, dispute procedures, liability terms, and any service commitments must be settled in the final agreement rather than inferred from this draft.

Questions and final terms

For studio bookings and program questions, contact your studio. For general Bluum inquiries, email hello@usebluum.com. For legal questions, contact legal@usebluum.com. Material revisions will be identified by a revised date; any required agreement to new terms must be handled separately.